{"id":75627,"date":"2026-02-02T13:13:19","date_gmt":"2026-02-02T18:13:19","guid":{"rendered":"https:\/\/gigacore.io\/docs\/?post_type=ht_kb&#038;p=75627"},"modified":"2026-02-02T13:13:20","modified_gmt":"2026-02-02T18:13:20","slug":"error-550-requested-action-not-taken-mailbox-unavailable","status":"publish","type":"ht_kb","link":"https:\/\/gigacore.io\/docs\/articulo\/error-550-requested-action-not-taken-mailbox-unavailable\/","title":{"rendered":"Error 550 Requested action not taken: mailbox unavailable"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">\u00bfQu\u00e9 significa este error?<\/h3>\n\n\n\n<p>El error <strong>550 Requested action not taken: mailbox unavailable<\/strong> es un rebote generado por el <strong>servidor de correo del destinatario<\/strong> (frecuente en cuentas de Hotmail \/ Outlook operadas por Microsoft).<\/p>\n\n\n\n<p>Indica un <strong>fallo permanente de entrega<\/strong>: el buz\u00f3n al que intentas enviar el correo <strong>no existe o ya no est\u00e1 disponible<\/strong>.<\/p>\n\n\n\n<p>Este mensaje <strong>no representa un problema con el servicio de hosting ni con el servidor saliente<\/strong>. Es simplemente una notificaci\u00f3n del proveedor remoto informando que no puede aceptar el destinatario.<\/p>\n\n\n\n<p>Ejemplo t\u00edpico del mensaje completo:<\/p>\n\n\n\n<div class=\"wp-block-kevinbatdorf-code-block-pro\" data-code-block-pro-font-family=\"Code-Pro-JetBrains-Mono\" style=\"font-size:.875rem;font-family:Code-Pro-JetBrains-Mono,ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;line-height:1.25rem;--cbp-tab-width:2;tab-size:var(--cbp-tab-width, 2)\"><span style=\"display:block;padding:16px 0 0 16px;margin-bottom:-1px;width:100%;text-align:left;background-color:#2e3440ff\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"54\" height=\"14\" viewBox=\"0 0 54 14\"><g fill=\"none\" fill-rule=\"evenodd\" transform=\"translate(1 1)\"><circle cx=\"6\" cy=\"6\" r=\"6\" fill=\"#FF5F56\" stroke=\"#E0443E\" stroke-width=\".5\"><\/circle><circle cx=\"26\" cy=\"6\" r=\"6\" fill=\"#FFBD2E\" stroke=\"#DEA123\" stroke-width=\".5\"><\/circle><circle cx=\"46\" cy=\"6\" r=\"6\" fill=\"#27C93F\" stroke=\"#1AAB29\" stroke-width=\".5\"><\/circle><\/g><\/svg><\/span><span role=\"button\" tabindex=\"0\" style=\"color:#d8dee9ff;display:none\" aria-label=\"Copy\" class=\"code-block-pro-copy-button\"><pre class=\"code-block-pro-copy-button-pre\" aria-hidden=\"true\"><textarea class=\"code-block-pro-copy-button-textarea\" tabindex=\"-1\" aria-hidden=\"true\" readonly>This message was created automatically by mail delivery software.\nA message that you sent could not be delivered to one or more of its recipients.\nThis is a permanent error. The following address(es) failed:\n\nusuario@hotmail.com\nSMTP error from remote mail server after RCPT TO:&lt;usuario@hotmail.com>:\nhost mx3.hotmail.com &#91;xx.xx.xx.xxx&#93;: 550 Requested action not taken: mailbox unavailable\n<\/textarea><\/pre><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:24px;height:24px\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\" stroke-width=\"2\"><path class=\"with-check\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M9 5H7a2 2 0 00-2 2v12a2 2 0 002 2h10a2 2 0 002-2V7a2 2 0 00-2-2h-2M9 5a2 2 0 002 2h2a2 2 0 002-2M9 5a2 2 0 012-2h2a2 2 0 012 2m-6 9l2 2 4-4\"><\/path><path class=\"without-check\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M9 5H7a2 2 0 00-2 2v12a2 2 0 002 2h10a2 2 0 002-2V7a2 2 0 00-2-2h-2M9 5a2 2 0 002 2h2a2 2 0 002-2M9 5a2 2 0 012-2h2a2 2 0 012 2\"><\/path><\/svg><\/span><pre class=\"shiki nord\" style=\"background-color: #2e3440ff\" tabindex=\"0\"><code><span class=\"line\"><span style=\"color: #D8DEE9\">This<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">message<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">was<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">created<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">automatically<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">by<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">mail<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">delivery<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">software<\/span><span style=\"color: #ECEFF4\">.<\/span><\/span>\n<span class=\"line\"><span style=\"color: #D8DEE9\">A<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">message<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">that<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">you<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">sent<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">could<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">not<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">be<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">delivered<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">to<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">one<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">or<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">more<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #81A1C1\">of<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">its<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">recipients<\/span><span style=\"color: #ECEFF4\">.<\/span><\/span>\n<span class=\"line\"><span style=\"color: #D8DEE9\">This<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">is<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">a<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">permanent<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">error<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">The<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">following<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #88C0D0\">address<\/span><span style=\"color: #D8DEE9FF\">(<\/span><span style=\"color: #D8DEE9\">es<\/span><span style=\"color: #D8DEE9FF\">) failed<\/span><span style=\"color: #ECEFF4\">:<\/span><\/span>\n<span class=\"line\"><\/span>\n<span class=\"line\"><span style=\"color: #D8DEE9\">usuario<\/span><span style=\"color: #D8DEE9FF\">@<\/span><span style=\"color: #D8DEE9\">hotmail<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9\">com<\/span><\/span>\n<span class=\"line\"><span style=\"color: #D8DEE9\">SMTP<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">error<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">from<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">remote<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">mail<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">server<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">after<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">RCPT<\/span><span style=\"color: #D8DEE9FF\"> TO<\/span><span style=\"color: #ECEFF4\">:<\/span><span style=\"color: #81A1C1\">&lt;<\/span><span style=\"color: #D8DEE9\">usuario<\/span><span style=\"color: #D8DEE9FF\">@<\/span><span style=\"color: #D8DEE9\">hotmail<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9\">com<\/span><span style=\"color: #81A1C1\">&gt;<\/span><span style=\"color: #D8DEE9FF\">:<\/span><\/span>\n<span class=\"line\"><span style=\"color: #D8DEE9\">host<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">mx3<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9\">hotmail<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9\">com<\/span><span style=\"color: #D8DEE9FF\"> &#91;<\/span><span style=\"color: #D8DEE9\">xx<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9\">xx<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9\">xx<\/span><span style=\"color: #ECEFF4\">.<\/span><span style=\"color: #D8DEE9\">xxx<\/span><span style=\"color: #D8DEE9FF\">&#93;: <\/span><span style=\"color: #B48EAD\">550<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">Requested<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">action<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">not<\/span><span style=\"color: #D8DEE9FF\"> taken<\/span><span style=\"color: #ECEFF4\">:<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">mailbox<\/span><span style=\"color: #D8DEE9FF\"> <\/span><span style=\"color: #D8DEE9\">unavailable<\/span><\/span>\n<span class=\"line\"><\/span><\/code><\/pre><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Interpretaci\u00f3n t\u00e9cnica<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El rechazo ocurre durante el comando SMTP <strong>RCPT TO<\/strong>, es decir, al validar el destinatario.<\/li>\n\n\n\n<li>El c\u00f3digo <strong>550 (serie 5.x.x)<\/strong> indica un <strong>error permanente<\/strong>.<\/li>\n\n\n\n<li>El sistema <strong>no volver\u00e1 a intentar entregar<\/strong> ese mensaje autom\u00e1ticamente.<\/li>\n<\/ul>\n\n\n\n<p>En la pr\u00e1ctica, esto significa que el correo fue rechazado porque el buz\u00f3n del destinatario no existe o fue eliminado.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Causas m\u00e1s comunes<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>El buz\u00f3n fue eliminado por el administrador del dominio.<\/li>\n\n\n\n<li>La direcci\u00f3n est\u00e1 mal escrita.<\/li>\n\n\n\n<li>El dominio existe, pero esa cuenta espec\u00edfica ya no.<\/li>\n\n\n\n<li>En casos poco frecuentes, el proveedor bloque\u00f3 definitivamente ese buz\u00f3n.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u00bfEste es un error de mi hosting?<\/h3>\n\n\n\n<p>No. Este error <strong>no est\u00e1 relacionado con tu plan de hosting, configuraci\u00f3n del servidor ni l\u00edmites de env\u00edo<\/strong>.<br>La infraestructura de correo funciona correctamente: el servidor remoto simplemente informa que el destinatario no es v\u00e1lido.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00bfQu\u00e9 puedo hacer?<\/h3>\n\n\n\n<p>Recomendamos los siguientes pasos:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verificar que la direcci\u00f3n de correo est\u00e9 correctamente escrita.<\/li>\n\n\n\n<li>Confirmar con el destinatario cu\u00e1l es su correo actual.<\/li>\n\n\n\n<li>Eliminar esa direcci\u00f3n de listas de mailing o contactos, para evitar nuevos rebotes.<\/li>\n\n\n\n<li>Si se trata de env\u00edos masivos, depurar peri\u00f3dicamente las listas para mantener una buena reputaci\u00f3n del dominio.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Nota importante sobre reputaci\u00f3n<\/h3>\n\n\n\n<p>Enviar repetidamente correos a direcciones inexistentes genera rebotes que pueden afectar la reputaci\u00f3n del dominio o IP de env\u00edo con el tiempo.<\/p>\n\n\n\n<p>Por eso es buena pr\u00e1ctica:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mantener listas limpias.<\/li>\n\n\n\n<li>Eliminar direcciones que generen errores 550.<\/li>\n\n\n\n<li>Validar correos antes de campa\u00f1as masivas.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 significa este error? El error 550 Requested action not taken: mailbox unavailable es un rebote generado por el servidor de correo del destinatario (frecuente en cuentas de Hotmail \/ Outlook operadas por Microsoft). Indica un fallo permanente de entrega: el buz\u00f3n al que intentas enviar el correo no existe&#8230;<\/p>\n","protected":false},"author":3073,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3696],"ht-kb-tag":[],"class_list":["post-75627","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-problemas-comunes-de-correo-electronico"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Error 550 Requested action not taken: mailbox unavailable - Documentacion Gigacore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gigacore.io\/docs\/articulo\/error-550-requested-action-not-taken-mailbox-unavailable\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error 550 Requested action not taken: mailbox unavailable - Documentacion Gigacore\" \/>\n<meta property=\"og:description\" content=\"\u00bfQu\u00e9 significa este error? El error 550 Requested action not taken: mailbox unavailable es un rebote generado por el servidor de correo del destinatario (frecuente en cuentas de Hotmail \/ Outlook operadas por Microsoft). 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El error 550 Requested action not taken: mailbox unavailable es un rebote generado por el servidor de correo del destinatario (frecuente en cuentas de Hotmail \/ Outlook operadas por Microsoft). 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